Collection: Store Policies

Store Policy

Store Policy for The Boujee Jewelry Box

Thank you for choosing The Boujee Jewelry Box for your jewelry needs! Please take a moment to review our store policies to ensure a smooth and pleasant shopping experience.

Shipping and Delivery

• Standard Shipping: Orders placed before 3pm will be shipped the same business day and are expected to deliver between 3-4 days.
• Delays Beyond Our Control: Once your order has been shipped, we cannot be held responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.
• Lost or Stolen Packages: TBJB are not liable for any packages that are lost or stolen after being marked as delivered by the carrier. We recommend ensuring your delivery location is secure and tracking your package closely. If an issue arises, we encourage you to contact the shipping carrier directly.

Customized Items

• Processing Time: Customized items are made-to-order and may take up to 2-3 weeks to ship. We appreciate your patience as we craft your unique piece.
• Non-Cancelable and Non-Refundable Orders: Once a customized order has been placed, it cannot be canceled or refunded under any circumstances. Please ensure all details are correct before finalizing your order.
• Manufacturer Delays: While we strive to meet our stated timelines, delays caused by our manufacturers are beyond our control. Should such a delay occur, we will communicate updates as promptly as possible.

Returns and Exchanges

• No Returns/Exchanges: Please note that we do not accept returns or exchanges unless an item arrives damaged.
• Defective Jewelry Issues: We must be notified within 24 hours of delivery if your item arrives with any defects, such as a broken clasp or missing/loose gems.

Sensitive Skin:

• Review Materials: Before placing your order, we encourage you to thoroughly review the materials used in the product description. While our products are hypoallergenic, we cannot be held responsible for any allergic reactions or skin rashes associated with jewelry wear. If you discover an allergic reaction to any of our products, please discontinue use.

General Policy We are committed to providing exceptional service and high-quality products. If you have any questions or concerns about your order, please don’t hesitate to contact us at theboujeejewelrybox.com

Thank you for your understanding and support of The Boujee Jewelry Box.